Every call you can’t answer is a job the next locksmith books. We pick up, check the real drive time to their address, and put the job on your calendar before they hang up.
What you’re missing
That’s about
$8,750
of work a month you never heard about.
35 calls, at your $250 average.
Your numbers, not ours. Move the sliders.
The difference isn’t how smart they are. It’s what they’re allowed to do without you. Start at the bottom and move up when you trust it.
Takes the details. Nothing else.
Answers, gets the name, the number, the car or the door, and the address. Reads it all back so it’s right, then sends you the job. You call them back and close it yourself.
Best for shops that price every job personally.
Catches the calls you miss. Books them.
Picks up only when you don’t. Checks the real drive time to their address, quotes your price and an honest ETA, and puts the job on your calendar before they call anyone else.
Best for shops bleeding after-hours and second-line calls.
Runs the phone. All of it.
Answers every call on the first ring, all day and all night. Qualifies, quotes, books, and hands you a recording and a full transcript of every conversation. You stop carrying the phone.
Best for shops where the phone is the bottleneck.
Plenty of things can answer a phone and sound human. LeadLatch also has to find the right doorway, decide whether the drive works, and offer only the price and time your shop actually set.
The address is checked down to the house number and street, not accepted because a city name happened to match. If the pin is vague or points to the wrong street, it asks the caller to clarify before the call moves on.
Once the address is pinned, a routing engine measures the door-to-door drive time with current traffic. It does not draw a radius around the shop or treat four miles across a bridge like four easy miles.
The price comes from your service list, and the available times come from your hours, technician shifts, and existing jobs. The caller chooses a slot, and the booking is written to your calendar before they hang up.
This example follows a missed lockout call from the first question through address confirmation, the live route check, and a booked appointment. It also shows the checks happening behind the words.
Example call
Illustrative conversation based on the live booking flow. The caller details, price, and appointment window are fictional.
Checked during the call
Every plan is the same receptionist. What changes is when it picks up and how much it is allowed to do without you. Your prices, your service area and your hours are set up around your shop.
For the calls that come in after you’ve gone home.
Covers evenings, weekends and the calls you miss while you’re on a job.
For a shop that misses calls all day, not just at night.
Covers the whole working day as well as the out-of-hours calls.
For when the phone is the thing holding the shop back.
Covers every call, around the clock, so you stop carrying the phone.
We quote per shop rather than publishing a list, because the right plan depends on how your phone actually runs. No setup fee, and no contract.
It can. You can set it to answer only the calls you cannot pick up, or let Alex answer every call if you want it to run the whole line.
If you are available, you can of course pick up the call yourself. On a missed-call setup, LeadLatch only answers when you do not.
Yes. The AI can book appointments directly into your calendar based on your availability.
Absolutely. It can answer questions backed by the job types, prices, service area, and availability you configure. Broader service FAQs can be added once the shop knowledge base is connected to the live receptionist.
Booked jobs and callback leads send the shop an email with the caller’s information, address, and any appointment. A summary email for every call outcome is not live yet.
It talks the way a dispatcher talks. It waits, it lets the caller cut in, and it reads addresses and phone numbers back digit by digit so nothing gets written down wrong. Call it yourself before you decide.
It only books inside your service area, your hours, and your job types. Everything it is allowed to offer comes from your settings, so the boundary is one you set, not one it guesses at.
Today, a broken AI connection can end before the caller reaches a person. Reconnect, warm transfer, and voicemail fallback are being finished before the first pilot shop goes live.
No. You keep your number and forward it: every call, missed calls only, or after hours only. You can turn the forwarding off from your phone.
Recordings, transcripts and job records are stored in the US, encrypted in transit and at rest.
Your data and your callers’ data are not sold, and not shared with advertisers. The site sets no cookies.
LeadLatch is early and not SOC 2 certified. The security page says so in those words rather than implying otherwise.
Tell us about your shop and try to trip it up. Give it a bad address, ask for a job you don’t do, talk over it. That’s the fastest way to find out whether it’s ready for your phone. And the next call you miss is the one they book with someone else.